Terms of Service

Last updated: 26 September 2026

By using FreeCRiM ("the Service"), operated by Zoom Buzz Limited ("we", "us", "our"), you agree to the following terms.

What the Service does

FreeCRiM keeps your companies, contacts and deals as rows in an Excel workbook stored in your own Microsoft 365. You connect your Microsoft account, choose or create the workbook, and work with it through the FreeCRiM web app. An Outlook add-in and a Teams app are planned and are not available yet; nothing in these terms should be read as promising a release date for either.

Your responsibilities

• You must have the right to store the records you put in the workbook, and to grant FreeCRiM the Microsoft 365 permissions described in our Privacy Policy.
• You are responsible for who else you share the workbook with in SharePoint or OneDrive; anyone who can open the file can join it as a member inside the app.
• You must not use the Service for any unlawful purpose.

Our responsibilities

• We will make reasonable efforts to keep the Service available.
• The workbook stays in your own Microsoft 365 storage, under your control, at all times. We hold an encrypted access token and a cache of the workbook's rows so the app can read and write it quickly, not a copy of your data that exists independently of your file.
• We do not sell or share your personal data with third parties.

Availability and liability

• The Service is provided "as is" without warranty of any kind.
• We are not liable for data loss, missed updates, or synchronisation errors between the app and your workbook.
• We may suspend or discontinue the Service at any time with reasonable notice.

Changes to these terms

We may update these terms from time to time. Continued use of the Service after a change constitutes acceptance of the updated terms.

Contact

If you have questions about these terms, contact us at [email protected]. See also our Privacy Policy.